Chris Support created an article,
What to Do If Your RoboClean 3000 Finds Faulty Spots?Your ACME RoboClean 3000 may have detected during a cleaning cycle that certain areas are not clean. Don’t worry – with the following tips, you ...
Chris Support created an article,
How do I perform a reset on the RoboClean 3000?A reset can help if your RoboClean is behaving unusually, won't connect, or displays error messages. Here we explain both options:Soft Reset (no data ...
Chris Support created an article,
RoboClean will not turn onIf your RoboClean 3000 does not start or does not respond, please follow these steps:1. Charge the battery Make sure the battery is charged – at least 30 minutes of chargi...
Chris Support created an article,
RoboClean shows an error code – what does it mean?If your RoboClean 3000 reports an error code (e.g., via voice announcement or display), here you will find the meaning of the most common codes: E...
Chris Support created an article,
RoboClean does not connect to Wi-FiIf your ACME RoboClean 3000 is not connecting to Wi-Fi, please check the following points:1. Check supported network RoboClean only supports 2.4 GHz networks – 5 ...
Chris Support created an article,
My RoboClean 3000 is not charging – what can I do?Your RoboClean is not charging as usual? Don't worry – you can usually fix the issue yourself with a few simple steps.1. Is the charging station pr...
Chris Support created an article,
How do I refer friends and earn points?Refer ACME and benefit twice – both you and your friend will receive bonus points!Here’s how it works:Log in to your account and go to the “Refer Friends” sec...
Chris Support created an article,
How can I have missing points credited?You made a purchase but didn't receive any points? No problem – you can easily have your points credited afterwards.Here's how: Have your order number or rece...
Chris Support created an article,
What is the ACME Bonus Card?The ACME Bonus Card is our free loyalty program that lets you collect points and enjoy exclusive benefits with every purchase. Whether online or in our stores – with the...
Chris Support created an article,
Can I combine multiple orders?Have you placed multiple orders and want them shipped together? We do our best, but unfortunately, automatic combining is currently not possible. Our system processes ...